Rainout Policy 

In the event a regulation game (4 ½ innings) is not played due to rainout or other situations dictated by Major League Baseball, tickets may be either exchanged or refunded.

Ticket(s) may be exchanged at the stadium ticket office for any other home team spring training game at Peoria Stadium. A ticket exchange is subject to availability and valid for the current season only.

To receive a refund, ticket(s) must be returned per the original method of purchase.  

For tickets purchased through the Peoria Stadium Ticket Office, Tickets.com phone center or Tickets.com internet (including mariners.com and padres.com), send ticket(s) to:  

                                            Peoria Sports Complex 
                                            Attn: Ticket Refunds 
                                            16101 N. 83rd Ave, Suite 2 
                                            Peoria, AZ 85382 

Please include your name, address and daytime phone number. It is suggested you send your ticket(s) in such a way they can be tracked. Please retain a copy of your game ticket(s) for your records before sending.

For tickets purchased through a third party, no refunds or exchanges will be offered. You will need to contact the third party for resolution.  

For season tickets: 

For season tickets, you may exchange your ticket(s) for another current season Peoria home game at the ticket office. If you desire a refund, no action is necessary. Your account will automatically be refunded via the original method of purchase, following the completion of the spring training season.   

NO REFUNDS will be issued at the stadium Ticket Office windows. 

*  Ticket(s) not returned as directed or sent to the wrong office will cause delay of refund.
*  Ticket(s) can only be refunded for face value. Service charges, parking and/or other incidentals are non-refundable.
*  Ticket(s) refund processing will begin after the conclusion of the spring training season. Please allow a minimum of 6-8 weeks. Refund requests must be postmarked by May 1st of the current year.

The refund policy stated herein only applies to cancellations due to rainout and/or circumstances dictated by Major League Baseball. No other refunds will be given once order is processed.  




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16101 N. 83rd Avenue, Peoria, Arizona 85382
Phone: 623-773-8700
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E-mail: SportsComplex@Peoriaaz.gov